App support

Support for Rebuild Free

Help for the iPhone and iPad beta, clear Android availability and a direct route to JJ Bros Studio.

iPhone and iPad

Beta in development

Version 1.0 is under active device and release testing. There is no verified public TestFlight or App Store download link yet.

Android

Planned

No APK, Android package or Google Play listing has been released. Any page claiming otherwise is not an official Rebuild download.

Before reporting a problem

  • Keep the original file or capture until you have checked the export.
  • Confirm the device has enough free storage for the source and result.
  • Download cloud-only files before importing them.
  • Unlock password-protected PDFs with the known password first.
  • Try a smaller document if a very long file exceeds device memory.

Local files and backups

Rebuild’s library is local to the app. It is not a replacement for a managed archive or independent backup. Export important work to a destination you control and confirm that the result opens before deleting the source.

Advertising and purchases

Pre-release builds can use Google test advertising while full-screen production adverts remain suppressed. If the optional ad-free purchase is not available from Apple in your storefront, the app should report it as unavailable rather than taking payment elsewhere. Store purchases can be restored from the same Apple account when the product is active.

Contact JJ Bros Studio

Tell us what happened

Include the app version, device model, iOS version, the action you chose and the exact error message. Do not attach confidential pages or identity documents to the first message.

Email support