Mobile app support

Help with scanning, files, exports and the Rebuild mobile app.

iPhone and iPad

In development

The iPhone and iPad app is being tested and is not available to download.

Android

Not available

There is no Android app at this time.

Before reporting a problem

  • Keep the original file or capture until you have checked the export.
  • Confirm the device has enough free storage for the source and result.
  • Download cloud-only files before importing them.
  • Unlock password-protected PDFs with the known password first.
  • Try a smaller document if a very long file exceeds device memory.

Local files and backups

Rebuild’s library is local to the app. It is not a replacement for a managed archive or independent backup. Export important work to a destination you control and confirm that the result opens before deleting the source.

Advertising and purchases

If a released version includes ads, they appear only after a completed task. Any available ad-free purchase can be restored with the same store account.

Contact JJ Bros Studio Ltd

Tell us what happened

Include the app version, device model, iOS version, the action you chose and the exact error message. Do not attach confidential pages or identity documents to the first message.

Email support